Come to Neuss and visit us at the itSMF Congress

„IT-Industrialization is driven by ITSM

This is the theme of the 8th itSMF Congress in Neuss which is dedicated to the ITSM Community in Germany, the meeting takes place in the Swissotel on december 2+3.

You find us at booth No. 33. 

We are looking forward to meet you there!

 

MANN+HUMMEL choose Infra-XS

The company is represented in 41 locations all over the world with 11,500 employees. MANN+HUMMEL is one of the major corporations in automotive components.

The company was established in Ludwigsburg, in southwest Germany in 1941. The Division Automotive OE develops, produces, and markets MANN+HUMMEL filter and air intake systems and other components for the automotive industry. The motor spares trade is supplied with filter elements under the MANN-FILTER brand name in the same quality as that supplied to OEMs. For the general industry MANN+HUMMEL develops and produces industrial filters and filtration systems for the engineering industry and units and systems for materials handling in the plastics processing industry.

In 2007 the corporation achieved a total revenue of € 1.75 billion, about three-quarters of which came from the business with the automotive and the motor spares trade customers.

MANN+HUMMEL decided for Infra-XS after some weeks of testing. The software-suite is mainly used to monitor critical SAP transactions.

We welcome Mann+Hummel and look forward to a successful business association.

20 Years cecmg – from System to Service Management

GW with a stand and a presentation at the 20th Annual Conference of cecmg e.V.

from May 28 to 30, 2008 in Hamburg.

At the 20th anniversary conference of the Central Europe Computer Measurement Group (www.cecmg.de), GW presented the latest advancements of their E2E software suite INFRA-XS to the interested trade visitors.

At the expert forum for large scale computing, GW’s Mr. Ruhmann gave a specialized lecture on “IT Operational Stability – Today’ Challenge for Operation and Process Organization”. Despite large-scale investments in process frameworks like ITIL and COBIT, the maintenance and enhancement of service quality from the end user’s view is still a difficult task – particularly for companies with complex heterogenous IT infrastructures. To address this problem, Mr. Ruhmann introduced a methodology which expands the mere process frameworks by a maturity model to increase the IT operational stability – and with this, couple operational and procedural process organization.

 

Listen to and talk with Horst Schlosser about the economic aspects of E2E-Monitoring

It doesnt matter if you plan to introduce an E2E-Monitoring Tool or you still work with one on a daily basis. Talk with us about costs, benefits and benchmarking of E2E-Monitoring-Tools. The Speech will take place on the Service Level Management Forum June, 4th, in the Österreichische Kontrollbank, Strauchgasse 1-3, 1010 Wien. You can register here: www.conect.at, the participation is free of charge.

itelligence, one of the leading international SAP providers decided for Infra-XS

The company is one of the leading international full-service providers for solutions in the SAP environment, employing some 1,200 employees in 15 countries. The Business Unit Outsourcing/Hosting of itelligence use Infra-XS to monitor the IT-Services they deliver to their customers regarding availability and performance. From now on the IT-Quality delivered will be documented and the Service Level Agreements monitored by Infra-XS.

The new INFRA-XS Release 5.5.0, Build 1313, is available

The Software is available now in German and English. Program moduls can switch from one language to the other while the system is running. The modul “Charts & Reports” supports now both languages in parallel use on one INFRA-XS Web-Portal.

 

Important Changes:

The Database-Interface changed from BDE to DOA for all XS-Servers and XS-Clients.

The Import-Interface of the XS-Servers changed from Paradox to DBISAM.

And a lot of new features are build into the moduls “XS-Designer” and “XS-WebAdmin”.

Not to forget important enhancements within the Script-functionalitys for monitoring Internet Explorer based Web-Services.